This topic will explain the basic concepts of Performance Support and introduce the most important functions in tts performance suite that are geared toward making content available in a tool-supported Performance Support scenario.
Release : ttsps 2024r2
When creating Performance Support material, it’s advisable to adopt a much different approach than when designing formal learning activities. Keep reading to find out more!
from ttsps 2024
There are many significant differences between analyzing and designing content for Performance Support and for training purposes. Here you will discover what you need to pay particular attention to when compiling and creating Performance Support material.
from ttsps 2021
Compiling a learning experience and Performance Support plan is a method for the identification and detailed analysis of the most critical tasks within a work process. You should use this method to determine the skills and support options that are required for the effective and efficient execution of work processes. Keep reading for further information on how to use this approach in conjunction with QuickAccess.
from ttsps 2024
You can use this template to get an overview of the content that has to be created. Starting with the process, you need to determine the individual learning objects, assign the metadata and target groups, and define the output formats.
from ttsps 2024
The context, Performance Support categories and the search function facilitate customized help in which relevant information is made available to employees in a structured manner. This allows you to provide your workforce with tailored assistance during their work process and offer efficient Performance Support. Keep reading to find out more.
from ttsps 2023r2
Technology guidance and business guidance are both fundamental measures that you should deploy as part of your Performance Support activities. They enable employees to better accept business-related changes. Keep reading to find out more.
from ttsps 2023r2
Technology guidance ensures that employees are successfully supported while they carry out work tasks in IT applications. Keep reading to discover the basics of providing technology guidance via QuickAccess.
from ttsps 2024
Business processes or procedures are usually complex. To depict them in a clear and comprehensive manner to employees, it’s a good idea to create a type of website or web article. Keep reading to find out how to create business guidance content.
from ttsps 2024
Here you will discover how to depict non-linear processes or subject areas in such a way that allows employees to navigate clearly in an appropriate visual design and access in-depth information on sub-processes or sub-topics.
from ttsps 2024
QuickAccess is a tool that provides context-sensitive support at the workplace. It offers you or your employees customized assistance during the work process by automatically providing information and help documents relating to your work context. Find out more about it here.
from ttsps 2023r2
This documentation will reveal more about how the context works in QuickAccess.
from ttsps 2023r2
Keep reading to find out more about how Performance Support Categories actually work.
from ttsps 2021
Keep reading to find out more about the operation and features of the search function in QuickAccess.
from ttsps 2023r2
This documentation will provide you with an insight into the properties and special features of notifications in QuickAccess.
from ttsps 2021
The “NEW” badge function can be used to mark a document in the Portal or QuickAccess as new. This function can be set up in a customer-specific manner via customizing by a tts consultant.
from ttsps 2021