Content usable for performance support and business guidance

All content created with the tts performance suite can be made available to employees directly in the work process via QuickAccess. In this chapter, you will learn how to make the content available in a context-sensitive manner with the appropriate performance support category. It explains what Business Guidance is and how to use notifications. It also introduces the “Field help” format developed specifically for Performance Support.

Release : ttsps 2024r2

SIOS: Search In Other Sources

The Search In Other Sources (SIOS) function facilitates the display of additional search resources in a context-sensitive manner. Keep reading for a detailed explanation of the function.

Release:

from ttsps 2022r2

Context-sensitive support, Performance Support categories and the search function in QuickAccess

The context, Performance Support categories and the search function facilitate customized help in which relevant information is made available to employees in a structured manner. This allows you to provide your workforce with tailored assistance during their work process and offer efficient Performance Support. Keep reading to find out more.

Release:

from ttsps 2023r2

Technology guidance and business guidance

Technology guidance and business guidance are both fundamental measures that you should deploy as part of your Performance Support activities. They enable employees to better accept business-related changes. Keep reading to find out more.

Release:

from ttsps 2023r2

Contextualizing documents and structural elements

Specifying the Performance Support Category

Create business guidance

Setting notifications

Creating a field help

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