Contextualizing documents and structural elements

In order to be able to provide employees with as wide a range of content as possible (i.e. not only guides, but also any other types of information), it’s possible to attach a context to both the documents and structural elements in tts performance suite. The context allows you to specify that help documents appear in QuickAccess at the right time, for example, whenever the user is using a special application such as SAP, Salesforce or similar.

Release : ttsps 2024r2

Document search

The document search function allows you to quickly and easily find existing documents. Keep reading to discover more about this function.

Release:

from ttsps 2021r2

Searching for documents

Documents - This guide will reveal how to search for a document.

Release:

from ttsps 2021

The context in QuickAccess

This documentation will reveal more about how the context works in QuickAccess.

Release:

from ttsps 2024r2

Contextualizing content

This document will reveal all you need to know about the contextualization of content. Contextualization allows you to provide users with precise assistance with the application they are currently using.

Release:

from ttsps 2023r2

Finding the context of an IT application

Maintenance > QuickAccess - This guide will demonstrate how to copy the context of an IT application to your clipboard with just a single click.

Release:

from ttsps 2021

Manually storing the context in a Producer document

This guide will demonstrate how to manually enter a context for an IT application into a Producer document. The document will subsequently be displayed in QuickAccess whenever the IT application is opened at this position (context).

Release:

from ttsps 2021

Maintaining the context of a document

Edit properties - This guide will reveal how to add or change the context of a document.

Release:

from ttsps 2021

Maintaining the context for a course, topic or process

This guide will reveal how to contextualize a course, topic or process, or how to change an existing context.

Release:

from ttsps 2021

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