Contextualize Content for QuickAccess, Performance Support Categories, and Search

Context, Performance Support categories, and the search function make it possible to provide targeted help and support via QuickAccess. Through the interaction of these three components, content is displayed in a situation-appropriate manner at the right time and in a structured way. As a result, employees receive direct support within their workflow and benefit from efficient performance support.
Further information can be found in the following section.

The context in QuickAccess

This documentation will reveal more about how the context works in QuickAccess.

Release:

from ttsps 2024r2

Finding the context of an IT application

Maintenance > QuickAccess - This guide will demonstrate how to copy the context of an IT application to your clipboard with just a single click.

Release:

from ttsps 2024r2

Maintaining the context of a document

Edit properties - This guide will reveal how to add or change the context of a document.

Release:

from ttsps 2025

Maintaining the context for a course, topic or process

This guide will reveal how to contextualize a course, topic or process, or how to change an existing context.

Release:

from ttsps 2025

Specifying the Performance Support category

This guide will reveal how to specify Performance Support categories for documents or structural elements.

Release:

from ttsps 2025

Context-sensitive support, Performance Support categories and the search function in QuickAccess

The context, Performance Support categories and the search function facilitate customized help in which relevant information is made available to employees in a structured manner. This allows you to provide your workforce with tailored assistance during their work process and offer efficient Performance Support. Keep reading to find out more.

Release:

from ttsps 2023r2

Reserved Context Hashtags and SIOS Functionality

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